FAQs

Many modern mini splits are designed to work in colder climates, but it's essential to choose a model suitable for your specific climate conditions.

Noise levels vary by model, but many have quiet operation. Look for units with variable-speed compressors, which can help reduce noise.

Mini splits can have higher initial costs than some other options, but their energy efficiency can lead to savings on utility bills over time.

A well-maintained mini split from a reputable brand can last 10-15 years or more.

Proper sizing is crucial. An installer will perform a load calculation considering your home's size, windows, insulation, and more to recommend the right capacity (BTU).

Installation requires a professional to correctly size and mount the indoor and outdoor units, run refrigerant lines, and connect electrical wiring.

Yes, correct installation is vital for optimal performance, even for smaller units. Only the DIY units are designed to allow homeowners to install.

Regular professional yearly maintenance is recommended, which can include cleaning the coils and filters, and checking the refrigerant levels.

Yes, mini splits can add value by increasing energy efficiency, providing customizable comfort, and appealing to modern buyers.

Look for features like zone control (allowing different temperatures in different rooms), smart features, and brand reputation and warranty.

Each listing is different, most include the indoor unit, outdoor unit and controller. Some listings also include the copper line and wire. However this is not everything you need for installation. You need an outdoor power source, a power cable from the power source to the outdoor unit, a pad or bracket to mount the outdoor unit, a line cover kit to cover the exposed lineset on the exterior of the building, a drain line, and most important of all a HVAC technician to properly connect the pipes, vacuum and leak check, and start-up of the system. You can also consider a surge protector, since the primary failure on mini split units is due to power fluctuations causing the PCB to go bad. Your Technician may or may not need a service port adapter so his gages fit the service port of a mini split. You may or may not need a condensate pump, depends on where you plan to install the indoor unit. If you can gravity drain through the wall, then you shouldn't need one.

100-400 Sq Feet a 9,000 Btu (3/4 Ton) 400-500 Sq Feet a 12,000 Btu (1 Ton)
500-800 Sq Feet a 18,000 Btu (1.5 Ton)
800-1200 Sq Feet a 24,000 Btu (2 Ton)
1200-1500 Sq Feet a 30,000 Btu (2.5 Ton)
1500-1800 Sq Feet a 36,000 Btu (3 Ton)
1800-2000 Sq Feet a 48,000 Btu (4 Ton)
2000 Sq Feet and up a 60,000 Btu (5 Ton)
*Hvac tech can confirm with calculations*

How far apart do you plan to mount the inside unit away from the outside unit? Depending on this answer you can choose a system that has 12', 15', 25', or 50'. Anything larger than that you would need your contractor to just add on what you need they sell most of the soft copper you need at your local super store, its often cheaper if they provide it at cost rather than buying it at full retail. Most ductless mini split ac systems are pre-charged for 25', so any lines longer than that, more freon will need to be added.

If you do not see the part you need, or if you see the part but you do not see your specific moidel listed- please email us before ordering. Email: [email protected] , We will need info like: make/model, pictures or description of the old part,and any other information you may have that will help us to locate your part. Once we do the legwork, we will add your part or model to our site, then you can order.

If you're looking to keep things cool without seeing your air conditioner, a concealed duct mini split is a true hidden hero. This type blends seamlessly into ceilings or walls, preserving the clean lines of your space—no bulky units jutting into your room or view. Especially in modern homes, offices, or stylish studios, that subtlety is a huge plus. But it's not just about good looks. Concealed duct systems distribute air more evenly across multiple rooms or zones, ensuring a comfortable temperature from the closet to the conference room. They’re also ultra-quiet, so you can sleep, Zoom, or binge-watch in peace—no humming, rattling, or distractions. Key advantages include: Clean Aesthetics: Keeps indoor units out of sight for a smooth, uncluttered look. Flexible Installation: Customizable ducting lets you cool more than one area with the same, discreet system. Consistent Comfort: Enjoy steady airflow and temperature control throughout your space. Silent Operation: Advanced engineering means these systems run nearly whisper-quiet. In short, if you value style, versatility, and comfort, a concealed duct mini split punches above its (compact) weight class.

Ceiling cassette mini splits set themselves apart thanks to their unique mounting style and the way they circulate air. Unlike traditional wall-mounted or ducted units, cassette systems are installed flush with the ceiling. This means your floor space and wall space stay open and uncluttered—ideal if you want a seamless look in your bedroom, office, or tiny home. The main perk? Cassette units distribute air much more evenly. Instead of blowing cool or warm air from a single direction, these models push airflow across the whole room, usually from multiple vents on the cassette face. That translates to better temperature balance, fewer "hot spots" or chilly corners, and a design that practically vanishes into your ceiling for a “barely there” effect. Whether you’re fitting out a home office, an Airbnb, or a boutique retail spot, ceiling cassettes are a stylish, unobtrusive way to maintain comfort without compromising your decor.

Most orders ship next day, and can take anywhere from 2-7 business days to reach your address. Shipping times vary, as most ac systems are sent freight instead of ground.

You can search terminal locations by zip code here (copy & paste): https://www.estes-express.com/myestes/terminal-lookup/

We also have warehouse pick up locations:
AirCon: Pompano Beach & Tampa FL & Roxboro NC.
Midea: Roxboro NC & Tampa FL.
Daikin: Tampa FL.
Chigo: Tampa FL , Roxboro NC, City of Industry CA.
C&H/OLMO: Miami & Tampa FL , Roxboro NC.
Perfect Aire: Countryside IL.
Innovair: Miami FL.
Mr Cool: Hikory KY.

ALL FREIGHT MUST BE OPENED & INSPECTED AT TIME OF DELIVERY, REJECT/NOTE ALL DAMAGED UNITS (IF ANY). Important Steps to follow when receiving your delivery: 1. Take delivery ticket from driver. 2. Open and inspect each box for damages, and compare the packing list box count to the quantity of boxes delivered. 3. Sign delivery ticket, and NOTE ANY DAMAGES (including minor damages to the boxes) and/or MISSING BOXES. 4. Give signed & noted ticket to the driver, keep the carbon copy for your records. be sure to note any external damages seen on the boxes (no matter how small).

You have 30 days to return any un-opened, and un-installed product. You pay the return shipping and the original outgoing shipping cannot be refunded. Please note, if the product does not work, the manufacturer will troubleshoot and provide a replacement if it is confirmed defective.

You would return them in the same fashion we delivered them to you. For instance, if you ordered a system, and it was delivered on a wooden pallet (strapped and wrapped) - then you would return it to us in the same manner. If your item was delivered ground, then ground should be the way to send it back to us. Please make sure the shipments are insured, we cannot be responsible for damages done by the shipping company.

Yes, you need to contact us regarding the return before sending it back. This way we can confirm if the product is still new in the box (we often ask for pictures). Also, we can use our shippers to quote the return shipping if you like- or you can use your own shipper. (All shipping charges are non-refundable).

If you are having an issue, your need to have your HVAC technician contact the correct tech support for your brand.

They will assist the technician with proper troubleshooting procedures to confirm the issues, which is normally found in the service manual (if your tech doesnt have this, he isnt able to perform proper troubleshooting)

1. We will need to know the outdoor model and serial number, along with ALL the indoor units connected to it - if applicable (models and serials). Keep in mind, if you have a thermostat connected, we will also need to know the model and serial off the back of the thermostat.

2. A video or pictures showing the issue (whatever it may be)- along with all the wiring between the indoor and outdoor unit needs to be verified (sure would be silly if your issue is a simple missing or broken wire). This picture or video should also show the incoming power line, aswell as confirming the voltage and amps.

So how does a mini split actually maintain that ideal, just-right temperature through every season? The secret lies in its smart design and energy-savvy technology. First off, these systems don’t just blast air and hope for the best. Equipped with heat pumps, they adjust automatically to changes in your environment—heating when it’s chilly and cooling when it’s blazing hot. That means you get precise temperature control, whether it's winter or the dog days of summer. And let’s talk consistency. These units run in a way that avoids those annoying hot-and-cold swings you often get with older window units or central systems. Instead, the compressor modulates its speed and output, steadily maintaining your set climate without kicking on and off every few minutes. Energy efficiency is another big win here. By only using the minimum power necessary, systems help cut down on utility bills—good for both your wallet and the planet. Many of the top brands like Daikin, GREE, and TCL have advanced features that maximize comfort while keeping electrical consumption to a minimum. In short, whether you’re turning your sunroom into a tropical retreat or just trying to keep your home office cozy, these systems take the guesswork out of indoor comfort—all year long.

Thanks to the latest advancements in mini split technology, heat pump systems deliver more than just cooling or heating—they offer a host of user-friendly features that stand out in daily use: Lower Energy Bills: Modern inverter technology helps these systems use only the power they need, trimming down your utility costs without sacrificing comfort. Whisper-Quiet Operation: Today’s mini splits work quietly in the background, so you can enjoy a restful night’s sleep or a focused work environment. Consistent Comfort: Smart sensors and precise thermostats keep temperatures steady, whether you're battling summer heat or winter chills. Eco-Friendly Options: Manynits utilize environmentally conscious refrigerants and high-efficiency compressors, helping reduce your carbon footprint. Easy Control: Wi-Fi and smart-home compatibility put temperature control at your fingertips, so adjustments are easy whether you're home or away. With these advanced features, a heat pump is more than just a basic climate solution—it's a smart home upgrade for efficient, personalized comfort.